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We’re looking forward to connecting with existing clients and forging new relationships at The Customer Experience Conference and Exhibition (CX2019) — the UK’s leading event for CX leadership teams & practitioners in social housing.

This conference brings together cutting edge thought leadership for personalised customer experience with disruptive business models, and technologies in one place and represents “a new dawn of the customer”.

The extensive programme offers

  • insights and practical tips from social housing providers leading in customer engagement, customer involvement, customer experience, and proven digital models
  • case-studies presented by the companies themselves giving you relevant examples to adopt in your organisation
  • thought-leadership and panel debates on common challenges facing all UK social housing providers
  • best practice in the private sector with presentations from CX practitioners from outside the social housing sector


Monday, 25 Feb 2019
Business Design Centre, Islington, London, N1 0QH